Stacey B. Lee
Healthcare Negotiation Expert
The Leader in High-Stakes Healthcare Negotiation and Creator of the HEAR™ Framework
Empowering healthcare executives, clinicians, and cross-functional teams to navigate complex,high-pressure conversations with clarity, confidence, and measurable impact.
Trusted by Leading Healthcare Institutions
Every Day in Healthcare is a Negotiation
Whether you’re leading a care team, preparing for a budget meeting, or navigating cross-functional change, every critical moment in healthcare is a negotiation in disguise.
But traditional negotiation tools weren’t built for healthcare. That’s why Stacey created the HEAR™ Approach—a framework trusted by over 2,000 professionals and 125+ organizations.
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Reframe negotiation as a professional competency essential to effective healthcare
Use the HEAR™ Framework to turn tension into trust—even in high-stakes settings
Equip healthcare professionals to advocate strategically, collaborate across disciplines, and lead through complexity
01
Reframe negotiation as a professional competency essential to effective healthcare
02
Use the HEAR™ Framework to turn tension into trust—even in high-stakes settings
03
Equip healthcare professionals to advocate strategically, collaborate across disciplines, and lead through complexity
Meet Stacey B. Lee
Stacey B. Lee, JD, is a national authority in high-stakes healthcare negotiation and the creator of the HEAR™ Framework—the first negotiation methodology designed for the realities of medicine, care delivery, and the business of health. A Professor at Johns Hopkins and former healthcare attorney, she has trained 2,000+ professionals across 125+ organizations, helping leaders master the conversations that shape patient care and organizational performance.
Transforming Healthcare Through Negotiation
A practical guide to success in medicine, care delivery, and the business of health
This book introduces the complete HEAR™ Approach—a groundbreaking framework built on research, real-world practice, and theory. Designed for healthcare professionals at every level, the HEAR Approach equips physicians, nurses, administrators, researchers, and executives with the tools to navigate high-stakes negotiations across medicine, care delivery, and the business of health. More than a negotiation manual, it is a transformative resource that empowers healthcare leaders to improve collaboration, reduce conflict, and ultimately deliver better patient outcomes.
- Nonfiction Authors Association Silver Medal
- Amazon #1 New Release
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Top 3 Best Seller
A foundational guide reframing negotiation as a core leadership competency across clinical, operational, and strategic environments.
Order Transforming Healthcare Through Negotiation
A Practical Field Guide to Transforming Healthcare Through Negotiation
A negotiation methodology purpose-built for healthcare.
Created by Stacey B. Lee, JD, the HEAR™ Framework (High-stakes Empowerment, Acknowledgment, and Recasting) transforms high-pressure conversations into structured, strategic engagements that improve collaboration, decision-making, and care delivery. Adopted by leaders at Cleveland Clinic, Harvard, NYU Langone, and major healthcare organizations nationwide.
- Amazon #1 New Release
-
Top 3 Best Seller
A foundational guide reframing negotiation as a core leadership competency across clinical, operational, and strategic environments.
The HEAR™ Approach:
Four Pillars That Transform Healthcare Negotiations
A healthcare-specific framework for navigating tough conversations with clarity, confidence, and collaboration.
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Healthcare-Specific Strategies
Navigate clinical, operational, and organizational challenges with tools built for the realities of healthcare.
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Empowerment
Advocate effectively—for yourself, your patients, and your team—while dismantling systemic barriers.
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Acknowledgment
Build trust and accelerate alignment by validating diverse perspectives across disciplines and hierarchies.
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Recasting
Turn conflict into opportunity by reframing problems as shared priorities.
H
Healthcare-Specific Strategies
Navigate clinical, operational, and organizational challenges with tools built for the realities of healthcare.
E
Empowerment
Advocate effectively—for yourself, your patients, and your team—while dismantling systemic barriers.
A
Acknowledgment
Build trust and accelerate alignment by validating diverse perspectives across disciplines and hierarchies.
R
Recasting
Turn conflict into opportunity by reframing problems as shared priorities.
Trusted Across Healthcare
2,000+
Healthcare Professionals Trained
125+
Healthcare Organizations Served
15+
Years Healthcare Law & Negotiation Expertise
The Pink Pill
Award-Winning Documentary
Stacey appears as a featured research expert in The Pink Pill, winner of the 2025 DOC NYC Audience Award. The film examines FDA approval pathways, gender equity, and negotiation dynamics in pharmaceutical development. Available for private screening events; streaming internationally in 2026.
Healthcare Negotiation Solutions
Institutional Training Programs
Build negotiation capacity across your team
Healthcare Consulting
Strategic guidance for critical negotiations.
Institutional Training Programs
Build negotiation capacity across your team
Healthcare Consulting
Strategic guidance for critical negotiations.
Executive Speaking & Keynotes
Dynamic talks with actionable insights.
Conflict Resolution Services
Mediation and facilitation for healthcare disputes.
Executive Speaking & Keynotes
Dynamic talks with actionable insights.
Conflict Resolution Services
Mediation and facilitation for healthcare disputes.