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Transform Healthcare One Negotiation at a Time

​Empowering Healthcare Leaders to Navigate Complex Negotiations with Confidence

Learn the HEAR Approach™
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Transforming Healthcare Through Negotiation

A Practical Guide to Success in Medicine, Care Delivery, and the Business of Health

Every day, healthcare professionals face critical conversations that shape patient care, team dynamics, and organizational success. Whether you're advocating for resources, building partnerships, or negotiating care protocols, mastering negotiation skills is key to achieving better outcomes.

What You'll Learn

  • Navigate complex, multi-stakeholder negotiations with confidence.

  • Build collaborative solutions that enhance patient care and operational efficiency.

  • Transform conflicts into opportunities for sustainable improvement.

  • Develop "trilingual" negotiation skills across clinical, operational, and administrative contexts.

  • Create sustainable partnerships that drive positive change.

Available Spring 2025!

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The
Stacey Lee Difference: Transforming Healthcare Negotiations

Discover the HEAR Approach™: Transforming Healthcare Negotiations

Healthcare is evolving rapidly, and effective negotiation is no longer a skill reserved for executives—it’s necessary for every healthcare professional. Negotiation directly impacts outcomes, whether you're advocating for your team, navigating complex contracts, or addressing patient care concerns. Enter the HEAR Approach™, an innovative framework designed explicitly for healthcare leaders like you.

The HEAR Approach™ combines decades of research, real-world experience, and actionable strategies to empower you with the tools you need to succeed in any negotiation. Tailored to the challenges unique to the healthcare industry, this transformative method enhances communication, builds trust, and fosters collaboration—ensuring your goals are met without compromising relationships.

The HEAR Approach™ is built on four core pillars that drive success

Healthcare-Specific Strategies

  • Gain insights into negotiation techniques tailored to medical contexts, from contracts to team dynamics.

  • Learn how to manage high-stakes conversations with confidence and clarity.

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Empowerment

  • Build leadership presence and negotiation confidence, empowering you to advocate effectively for yourself, your patients, and your organization.

  • Break through systemic barriers with practical, evidence-based tools.

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Acknowledgment

  • Master the art of listening and validating stakeholders' perspectives to build trust and foster collaboration.

  • Transform conflict into productive dialogue by acknowledging emotions and concerns.

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Recasting

  • Turn challenges into opportunities by reframing discussions and finding creative solutions to complex problems.

  • Achieve results that benefit all parties while maintaining ethical and professional integrity.

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Why the HEAR Approach™ Works for Healthcare Professionals​​​

67% of medical errors involve communication breakdowns.
Healthcare professionals spend 50% of their time in negotiations.
Poor negotiation skills cost healthcare organizations millions

Healthcare is evolving, and negotiation is no longer just a skill for executives—it’s essential for everyone. The HEAR Approach™ bridges the gap between traditional negotiation strategies and the complex realities of healthcare, helping professionals:

  • Resolve disputes effectively and efficiently.

  • Strengthen relationships with colleagues, patients, and stakeholders.

  • Achieve outcomes that drive better patient care, operational success, and personal growth.

Proven Impact

What You'll Gain from the HEAR Approach™

Resolve disputes and conflicts effectively.

Strengthen relationships with colleagues, patients, and stakeholders.

Lead negotiations that drive better outcomes for your organization and your career.

Ready to transform your negotiation skills and elevate your impact in healthcare?

Services Tailored to Your Needs

From workshops to customized negotiation strategies, my services are designed to empower healthcare professionals and organizations to achieve transformative results

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Negotiation Workshops and Training

Empower your team with negotiation skills designed specifically for the healthcare industry.

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Healthcare Consulting

Customized strategies to navigate high-stakes negotiations, resolve disputes, and optimize operations.

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Keynote Speaking

Inspiring and actionable talks on negotiation trends, strategies, and best practices in healthcare.

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Conflict Resolution Solutions

Resolve complex challenges through tailored frameworks and collaborative approaches.

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Negotiation Resources and Tools

Access articles, guides, and resources to sharpen your negotiation expertise.

Not sure which service fits your needs? Contact me for a consultation and let’s find the best solution for you."

TESTIMONIALS

“With the negotiations throughout the session, this course helped me feel confident in negotiating a new academic position. I would love to participate in another session to learn additional negotiation techniques from Stacey in the future!”

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Eric Wittkugel

Associate Professor, Pediatrics and Anesthesiology

Meet Stacey Lee: Bridging Healthcare, Law, and Negotiation

With over 15 years of experience as a healthcare lawyer, award-winning professor, and negotiation expert, Stacey Lee has built a career at the intersection of healthcare, law, and strategy. As a Professor of Practice at Johns Hopkins Carey Business School and Bloomberg School of Public Health, Stacey combines academic excellence with real-world experience to empower professionals and organizations.

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  • Professor at Johns Hopkins Carey Business School and Bloomberg School of Public Health.

  • Former Academic Program Director for the Full-Time MBA Program.

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  • Fulbright Specialist.

  • Recipient of multiple teaching excellence awards.

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  • Creator of the HEAR Approach™—a practical tool for healthcare professionals to address negotiation challenges.

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  • Former in-house counsel for major healthcare corporations.

  • Court-appointed mediator for high-stakes disputes.

Discover how Stacey Lee’s expertise can transform your approach to healthcare negotiations.

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Transforming Healthcare One Conversation at a Time

Stacey is passionate about empowering healthcare professionals to achieve better outcomes for their patients, teams, and organizations. Her work bridges the worlds of healthcare law, business strategy, and negotiations to drive meaningful change in healthcare systems worldwide

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Join the Healthcare Negotiation Revolution

Transform how you approach healthcare negotiations with exclusive insights, tools, and strategies.

Sign up for the HEAR Insights Newsletter and receive monthly tips, case studies, and early access to tools designed to elevate your negotiation skills.

Bonus: Get the HEAR Approach™ Quick-Start Guide free when you subscribe!

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Contact

Contact

If you want to have a discussion prior to deciding whether to work together or not, then you can schedule a call and discuss about how can we help you. Let's set up a date and time when you want to have this conversation.

Thanks for submitting!

Let's Connect

 

Email: staceyb.lee@jhu.edu

Phone: 410-234-9419

For Speaking Inquiries:

Contact Janet Shapiro, Smith Publicity, at janet@smithpublicity.com  

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